Wedding/Event Deposit

Event Florals And Decor Contract

• Our Commitments: Imagine Flowers LLC (hereinafter referred to as Vendor) will provide all the services specified in customer’s (hereinafter referred to as Customer) proposal for their event (hereinafter referred to as Event) and work with Customer if any adjustments need to be made.
• Payment Terms: All deposits at least $200, unless otherwise agreed upon, must be submitted with this contract. The deposit is non-refundable and is deducted from the total price of Event. Payment may be made in credit or debit card.
• Balance due must be paid in full 14 days prior to Event. If payment of balance due is not made, flowers and decor will not be ordered, and this contract will be closed at the determination of company. If company determines the contract can still be fulfilled after this date and client wishes to continue the contract, there will be a 10% fee added to the balance due and an additional 10% fee for each 7 days that the balance is late. Any extraordinary costs incurred due to the late payment will be passed on to Client.
• Additions less than 30 days prior to event will be accepted up to 14 days prior to event and must be paid within 24 hours. No guarantee is given that the same flowers will be available and pricing will be determined according to what is available. Color and style will be matched as closely as possible.
• Cancellations/ Rescheduling of Events: Client understands this is a custom order and if payment is not made in full, any Vendor obligations are canceled and all payments are forfeited. Cancellations made less than 2 weeks before event will forfeit full payment up to guaranteed minimum stated below. Any reimbursements will be received minus the transaction and labor cost.
• Substitutions: Vendor reserves the right to make substitutions in the Event flowers or decor. The integrity of the proposed look and color scheme will be maintained and flowers of equivalent value will be used. Vendor will inform Client if a dyed flower is being used and will not be held liable for staining to any garments due to their usage.
• Rental: All rental items must be returned in the same condition to Vendor within 72 hours of Event. Any rental items returned later than 72 hours will incur an additional fee for the agreed upon rental cost of 20% of the items as stated in the original proposal. If the rental items are unreturned within 7 days or broken, the credit card of Client will be charged for the full replacement cost. Any decor for the Event not provided by Vendor is not be guaranteed by Vendor even in cases where Vendor items are integrated. In such cases, any alterations deemed necessary will be made to preserve consistency and Vendor will be blameless. Vendor is not responsible for item pick up unless agreed upon on proposal. Client is responsible for coordinating item return.
• Transfers, pick ups, deliveries, set ups: Client is responsible for communicating venue guidelines if a midnight, same day, or following week pick up/ teardown is required. All additional services needed must be communicated to Vendor at the time of booking and service fees will be applied on the proposal.
• Additional fees: Vendor reserves the right to add additional service fees if Client requires or requests further services after proposal is created. This may include but is not limited to: multiple consultations, on site consultations, travel fees, installations, transfers, same day tear downs or extensive tear downs. Vendor with communicate this additional fee to Client when service is scheduled.
•  Venue and location limitations: Vendor is limited by the rules and guidelines of the location(s) and site management. Negotiation with the officials for moderation of guidelines is the responsibility of Client; Vendor will offer technical recommendations only. Reimbursements will not be made for unused items due to venue limitations not communicated to Vendor.
• Terms: At the time of the initial deposit, adjustments can still be made to the invoice. Large additions and subtractions are accepted up until the month before event. There is a guaranteed minimum payment of 85% of the original proposal. Any liability on the part of Vendor is limited to the full refund of monies paid minus the deposit fee. Vendor reserves the right to cancel this contract if at any time Vendor feels that the obligations cannot be met. In the event of fire, natural disaster, tragedy, or other emergency, Vendor will credit the amount toward another day minus any actual costs incurred up to that point that Client informs Vendor. Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules [including the optional rules for emergency measures of protection]. The arbitration hearing shall take place in south bend, in before a single arbitrator. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.